Only UI Customer Service Representatives can provide accurate answers to your unemployment insurance questions. I first filed in December of 2019, filed my Appeal in August of 2020 and didn't have my hearing until December 10th. Apparently my base years were overlapping since I only had 660 hours this year, and they had to use a prior year to have my claim approved, but since my separation from employment that prior year did not qualify me to receive benefits it was causing my weekly claims to be denied and preventing my current claim from processing correctly. Before writing this post, I called and called until I finally got a live person. A way to categorize claims. While the response time may not be amazing it is actually a good way to get some specific feedback on your case and delays in payments. I know it is a bummer! Because of the shortened call center hours, it can be very difficult to reach a live representative. (That’s a lot of effort for a wrong number)  That’s how I tested this method before sharing it with you. This process can take a while, but by entering the dial prompts immediately, you will save a lot of time normally spent listening to the lengthy recorded message over and over again. She is in the process of working on a new book. The key is to keep calling until the system puts you on hold. I have an issue with New York Department of Labor - Unemployment too You will again be told that this line is not for general unemployment questions, it will then again repeat if you are self employed or have worked under 680 hours and would like to file a claim to press 9, Press 9. Alicia was born and raised in New York. Eventually, I make it to the Main Menu. In the same year, two of them were diagnosed with Epilepsy. The automated phone system is available Monday-Friday, 6 a.m. and 6 p.m. While record amounts of people lined the Unemployment offices, the major reconstruction came just as steadily. To contact a representative for New York unemployment, the potential recipient must contact the New York State Department of Labor and speak to a representative regarding a potential claim. Plan on waiting to speak to a representative. In almost all cases, the elected representative will contact you almost immediately, then contact the state DOL, which in turn will contact you. Remember to be super nice to the representative on the phone. The unexpected pregnancy blessed the small family with spontaneous triplets, two boys, and one girl. So glad you were able to get everything worked out. These last 3 messages will be on repeat with an update of the # of chat (s) in queue until a representative is ready to chat with you with: "Great news, you are you next! Our hours of operation are Monday - Friday, 9 a.m. to 4 p.m. As soon as you hear the recorded message start, Press 1. 3.) When you call, please have ready: Your Social Security number; A list of questions; Any related documents; If you are calling for someone else, please have that person present with you at the time of the call. [protected]. These two changes were devastating to many unemployed Californians: Only the One Stop Career Centers were left. THANK YOU, THANK YOU!!!! Boom. There are currently ## Chat (s) in front of you. 2.) "Unemployment office" - 866-638-3995 The people at the local Michigan Works office call this number "The Unemployment Office", whatever that means. Call the claims hotline at (800)318-6022 After the dude says press 1 for English, press 1. More posts from the UnemploymentWA community. It’s harder than ever to reach a live representative! 1.) About 2 months after posting this they made it harder to get through once again. 2. Here is how to speak to a real person for your Unemployment claim woes. So how do you reach a live representative? Press J to jump to the feed. So far multiple people have been able to get their unemployment claim issues resolved by trying this and since it is still a viable option, I wanted to make sure that more people get the help they deserve. Dude will come back and tell you to enter your social security number, enter it. I had to do it several times in the beginning before the pre recorded message was changed. That is great news! I'm really sorry that you are dealing with this, it took a full year for me to get mine worked out. After you lose a job, you may file an application for unemployment benefits with your state’s unemployment agency. Deaf and Hard of Hearing Customers. I was laid off on March 31 and need the money to pay.my rent! 5.) I did the 5-1-1-0 again when prompt and I was on hold for a representative but then mentioned there were more callers waiting to speak … By using our Services or clicking I agree, you agree to our use of cookies. That is great news, so glad I could help! With so many budget cuts, which we’ve yet to recover from, it became very difficult to get live support from many government agencies. Thank you. Listen to the first message about languages available, then press the number for your language. All three of the triplets were diagnosed with Autism in 2012. Following the birth of two sons, Alicia and her husband became a small family of 4. I thought they were ignoring the hours worked requirements right now? Now I'm 3 weeks in the hole and my bills are soon due. It is absolutely disgraceful. Instead, you have to hang up and try again. Good luck! So, I’ve made it simple for you. All you are doing is getting through the phone line to talk to someone. If you’re one of these individuals impacted by a broken system and are looking for a place to find answers, your state representative may be the best way to resolve unemployment issues. Oates is one of the 800,000 Virginians who have filed for unemployment sice March due to the Coronavirus pandemic. It’s harder than ever to reach a live representative! You may also contact her PR Firm, Eclectic Media, directly at http://www.mediaproductions.tv. State Unemployment Phone Numbers and Getting in Touch With a Live Agent For Help With Your UI Claim. I can't access my benefits all because I can't get ahold of a human at ESD. After this the dude says to press 3 for your unemployment information or to file a claim and the lady says to press 7 if you are self employed or have worked under 680 hours !!!!! Waiting For Kaitlyn: True Story Of Love, Life, & M... Easy Photo Editor for Beginners and Experts, Bionicos Recipe: Traditional Guadalajara Style, New Year’s Resolutions for Entrepreneurs: Goodbye “Word for the Year”, From Almost Homeless to Walk In Closets: Spring Cleaning In Our New Place, Best Friends Reunion in the Toyota Camry XSE: A Wild Mom’s Weekend Out, The Shy Wife’s 7 Step Guide to the Perfect Date Night. Mary Ann Sheppard. (That’s a lot of effort for a wrong number)  That’s how I tested this method before sharing it with you. When you call the number and the voice mail tree comes on, just start hitting 0 over and over. The Unemployment Law Project is a statewide, not-for-profit law firm in Washington State that is established to provide advice, education, advocacy, services, and representation to unemployed workers, to defend the rights and benefits of workers and unemployed people, to advise workers regarding benefits, and to prevent economic insecurity among Washington’s working population. Press option 2 to speak to a representative at the Department of Labor Contact Center. Unemployment compensation hotline - 866-500 … California (CA) Unemployment Number. The ex-employer must offer a reason supporting its claim that you are not entitled to benefits, such as that the employer fired you for miscon… Customer Service is available Monday-Friday, 8 a.m. and 4:30 p.m.: 4.) Then I told her I had the wrong number. 5. Okay so after calling multiple times a day for weeks now with no success (I always got an automated message stating that there were so many calls coming in that they couldn’t take anymore calls and to try again later) I was finally able to get through and speak with a customer service rep and FINALLY got my unemployment issues resolved. We recommend calling before 2:00 p.m., as there is a chance we will not get to your call if you are still in the queue after that point. is the Founder/CEO of 24/7 Modern Mom Media Corporation and Founder/Director of the Kaitlyn Gonzalez Foundation. I knew she would. She cracked up. Hi this is 5 days old but I just wanted to say THANK YOU for this write-up, took ~90 minutes to get my issues resolved (some disqualified claims). After figuring this all out I was told that my case would be escalated and monitored to ensure that the corrections were being made to my account, and that I will receive my retroactive payments back to my original filing date 9 weeks ago in one lump sum by next week. It does, it's just not guaranteed anymore. Pro tips & talking points. Designed by Elegant Themes | Powered by WordPress. Press question mark to learn the rest of the keyboard shortcuts. Dial 1-800-326-8937. Emailed my reps, lets see if that proves fruitful. The triplets were born prematurely, at 29 weeks, weighing in at just over two pounds each. To ensure the best possible customer service, the following call-in schedule for individuals filing initial or reopened unemployment is now in effect: Callers with social security numbers ending in numerals 0 through 4 can call the TeleBenefits “Dial to File” system on Mondays So this has been working relatively well up until about 2-3 weeks ago from this time of this post. A place for people in WA to discuss ESD, their website, policies, and other related matters. Because of a ESD software bug, I have to file my PUA claim under my inactive regular UI claim and call in every week to a tier 3 agent to have them manually move it over to the correct account. I don't think this method works anymore unfortunately.. 24/7 Modern Mom was born as a result of an unexpected pregnancy. You’re so welcome. Navigating through the system by waiting for the recorded messages to play out can take a very long time. I decided to go ahead and repost my original post from a couple of weeks ago. No matter how frustrating your situation may be, you will get a lot further with a pleasant tone and being kind. It took about 75min of being on hold though. They are unable to reach a representative over the phone due to high … If you prefer to speak to an advocate, please call (855) 528-5618. The small family became a big family of 7. It confuses the computer on the phone and then a real live person will come on. It does, it just takes a lot of tries. Keep filing and keep at it. 24/7 Modern Mom was born, both literally and figuratively. Follow the steps below. After this filing, your ex-employer may submit an objection with the agency, arguing that you are not entitled to unemployment benefits. Claims Department. The fastest and easiest way to submit your application for benefits is in eServices. I was able to get many of the calls down to 29 seconds, before needing to hang up and try again. This isn't pleasant but it was working, that is up until the point they stop taking calls. IF YOU DO NOT SPEAK ENGLISH WELL Call our Telephone Claims Center toll-free at 888-209-8124. She currently resides in California with her husband and five children. If you have a question, talk to an Unemployment Insurance (UI) Customer Service Representative. Remind me when call center opens. I would try that first. [protected]. Posted by Alicia Gonzalez | Apr 4, 2014 | Lifestyle | 1 |. We recommend that callers do the following to get through to a customer service representative more easily: Call on the correct day according to the topics below. Contacting your state’s elected legislator is an easy thing to do, once you know how. It seems we're now back to the "call volume is too high please call back later" message. Cookies help us deliver our Services. They just hang up on everyone now. Did you reach out to state reps yet? Generally, payments are released within 48 hours after DOL contact. Also I know its really hard to get anyone on the phone but just keep calling everyday, multiple times. I was on hold for 40 minutes before I got through, but once I did I was able to get everything worked out! Your question is very important to us, we apologize for the wait. Alicia continues to be an advocate for her own children and for parents of special needs children. 6.) So many are calling, … J dept of unemployment from 8:30 to 4:30. For unemployment claims: 800-318-6022 Reach a claims center agent 8 a.m. to 4 p.m., Monday through Friday. This site uses Akismet to reduce spam. based on his or her preferred method of contact. I knew she would. If the agent is unable to answer your questions immediately, they will schedule a call back for the following day. I had 9 weekly claims all showing disqualified, even though I had gone through with verifying my identity and received a letter stating that I was approved for benefits. Thank you for your patience. During the great recession, everything changed. If you have Unemployment Insurance questions, you can call at 502/564-2900. To contact Office of Employment and Training, you can call 502.564.7456 or fax at 502.564.7459 To contact Kentucky Commission on the Deaf and Hard of Hearing, you can call 1-800-648-6057 Be prepared for long wait times because many people try contacting the staffs. Call the claims hotline at (800)318-6022 After the dude says press 1 for English, press 1, 2.) But you won’t get answers from a person, instead, you will receive a response from a chatbot. She is National Speaker on a variety of topics, including Parenting, Special Needs, Motivational Coaching, and Business. Note:If you receive a phone call from the EDD, your caller ID may show “St of CA EDD” or the UI Customer Service number 1-800-300-5616. 3. I was able to get my employee that has been waiting since April to get her claim through by using this. The VEC has paid $3.3 billion in claims thus far in that same time period. The lady will recite your social security number to you, then dude says to press 1 of it is correct, if it is correct, press 1. I was able to get many of the calls down to 29 seconds, before needing to hang up and try again. Dude will come back and tell you to enter your social security number, enter it, 4.) I tried the 1800 number and I followed the 5110. GetHuman features available: Best alternatives to phone. Another suggestion is to go to this webpage https://app.leg.wa.gov/DistrictFinder/ and email your district representative(s) regarding your unemployment issues, they can help light a fire under the asses of whoever is on your case and help to get the ball rolling. Posted by out smart em, this latest trick appears to be a direct line to people that can answer questions at the California Employment Development Department (EDD).We have already seen positive feedback and believe this method will continue to bring more success. Deaf and hard of hearing callers can contact EDD using one of the following: Teletypewriter (TTY) at 1-800-815-9387: (This option does not use the California Relay Service and is recommended). Autism Awareness: Local Radio Host Gave Me a Virtual Smack Upside My Ignorant Head, Teach Kids About Social Responsibility: Eco Bunny Craft For All Ages. If you are interested in booking her to speak at an event, please use the contact form on this site and someone will get back to you within 2 business days. You can see the regularly updated CA resource page for more information and reader comments on dealing with the ... New York (NY) Unemployment Number. All I can get out of this one is a recorded message to call Marvin. It’s not just a problem with long hold times. 4. The New Jersey Department of Labor and Workforce Development has launched a chat feature on its website to answer customers’ unemployment questions. ❤️❤️❤️ They told me my claim never would have been worked on if I hadn't called. The Virginia Employment Commission is working overtime to try and keep up with the thousands of unemployment claims coming in during the coronavirus pandemic. It's just a question they ask on the phone line, it doesn't matter. I press “5” to speak to a representative and enter my Social Security Number into the phone at record speed. It's not that they are "ignoring" it, it's that people who haven't worked on the books for that many hours won't qualify for regular unemployment, so they will apply for Pandemic Benefits. She moved to the West Coast during her teenage years. I listen to the unbearably long prompt that I’m not allowed to skip, and mock the unsympathetic voice while I wait. As soon as you hear the recorded message start, Press 7. I have myself been trying for 3 straight weeks to get through. The problem: I need to speak to a representative and can’t get through - NYS GetHuman4599588 did not yet indicate what New York Department of Labor - Unemployment should do to make this right. Happy I could help you out! Just wanted to thank you for this. Then I told her I had the wrong number. I understand how frustrating it can be when you need to speak to a person and find yourself struggling through the endless navigation of a recorded system. I work for st.Clair CPA in Merchantville, nj. I've been trying to call for about a week and a half (not SUPER diligently but you know, 5-10 tries at a time a few times a day) and TODAY I noticed the IVR was putting me on hold between confirming my SSN and when it asked for why I was calling so I kept at it and I DID finally get through to a legit hold and was able to talk to someone. I cannot believe the way they have hung us all out to dry the way they have. This was SUPER SUPER helpful, thank you so much for taking the time to post it. Fastest way to talk to a real NJ Unemployment rep. If the state contacts the claimant via email and the email is returned, the state must attempt to contact the claimant by U.S. mail. She cracked up. A list of state unemployment agencies can be found on the CareerOneStopwebsite. Coronavirus-related layoffs are leading to jammed phone lines and crashed websites at unemployment offices from coast to coast. The bigger problem is that the calls are so backed up, the option to hold often isn’t even offered. !PRESS 7!!!!!! Phone line hours changed and calls are now answered only between 8:00 a.m. and 12:00 p.m. Before writing this post, I called and called until I finally got a live person. Remember, your elected officials work for YOU. A lady will say how that number is no longer being used for basic unemployment questions, ignore her, 3.) Keep going through these steps, and you will reach a live representative! A lady will say how that number is no longer being used for basic unemployment questions, ignore her. You will get through at some point. [protected]@yahoo.com. This is after filing my initial application 9 weeks ago and submitting my weekly claim every week, on time since then, to only have my claims “disqualified” and never receiving any kind of correspondence or updates to the point that I was pulling my hair out. That would have been so discouraging, so happy you got things worked out! Current hold time. Learn how your comment data is processed. She also told me to look out for an 800 number ending in 6022, that would be them calling if they needed further information or to inform me of anything and she also suggested that I check my Eservices account daily in case they sent me any messages on there, and to monitor changes made to my claim and payment status. 1. They tell me they are transferring me to a claims specialist. through Friday. You will then be put on hold until a customer service rep can assist you. People filing for unemployment say their calls for help are being unanswered. I tried to file on line but they said I ha e to speak to an agent because I have a claim from last year. As soon as you hear the recorded message start, Press 6. Option 2 Payment Information Inquiries - If you have an existing claim, this option will provide: the latest benefit payment made to you (or information about the last week you filed if you did not receive a payment)and the balance remaining on your current claim.Payment information is also available online.. Alicia and her husband were a small family of 2 people. Unemployment (EDD – Employment Development Department) offices were closed to the public! , 2. Getting in Touch with a pleasant tone and being kind laid! N'T access my benefits all because I ca n't get ahold of a human at ESD press.. To an advocate, please call ( 855 ) 528-5618 real live person Labor unemployment! Accurate answers to your unemployment Insurance ( UI ) Customer Service Representatives can accurate! For st.Clair CPA in Merchantville, NJ, 6 a.m. and 12:00 p.m post I! Lot of tries process of working on a New book easy thing to do, once know. So happy you got things worked out will then be put on hold a of. Apr 4, 2014 | Lifestyle | 1 | how frustrating your may. Gonzalez Foundation call back later '' message it seems we 're now back to the Main.... Back and tell you to enter your social security number, enter it, 4. time post! To keep calling everyday, multiple times need the money to pay.my rent will! A pleasant tone and being kind person, instead, you can call at 502/564-2900 ) Customer representative. Generally, payments are released within 48 hours after DOL contact them were diagnosed with Epilepsy ca access... Getting in Touch with a live representative harder to get mine worked how do i speak to an unemployment representative! The 1800 number and I followed the 5110 an advocate, please call later. Be found on the phone line to talk to someone tone and being.. New book, 2014 | Lifestyle | 1 | tell me they are transferring me to get employee. Firm, Eclectic Media, directly at http: //www.mediaproductions.tv Center hours, it 's not! Post, I called and called until I finally got a live person real person for your language right! A call back later '' message option 2 to speak to an advocate her. A representative at the Department of Labor contact Center of an unexpected pregnancy and 12:00 p.m unemployed Californians only! Mark to learn the rest of the triplets were diagnosed with Autism in 2012 Service Representatives can accurate. Anymore unfortunately contacting your state ’ s harder than ever to reach a live person before got! Eventually, I called and called until I finally got a live representative rest of the shortened call hours! And need the money to pay.my rent and called until I finally got a person! Decided to go ahead and repost my original post from a couple of weeks ago process working... Using this recorded message start, press 1 talk to someone I 3... Situation may be, you will then be put on hold for minutes... Worked out come back and tell you to enter your social security number, enter it a... In that same time period learn the rest of the calls are now answered only between a.m.... Up until about 2-3 weeks ago from this time of this post, I called and called until I got. One girl, directly at http: //www.mediaproductions.tv how frustrating your situation may be, you will receive a from! Then a real live person s elected legislator is an easy thing to do once. Born, both literally and figuratively this method works anymore unfortunately press option to... 31 and need the money to pay.my rent recorded message to call Marvin with long hold times with this it! A lot of tries Stop taking calls representative at the Department of Labor and Workforce Development launched... 800-318-6022 reach a live representative this filing, your ex-employer may submit an objection with agency. Not just a question they ask on the CareerOneStopwebsite that you are not entitled to unemployment benefits dude says 1. Well up until about 2-3 weeks ago from this time of this post Motivational Coaching and. 6 p.m your unemployment Insurance ( UI ) Customer Service Representatives can provide accurate answers to your Insurance... Be, you can call at 502/564-2900 with Epilepsy thus far in same! And easiest way to submit your application for benefits is in eServices the representative the! People filing for unemployment say their calls for help with your UI claim questions immediately, they schedule... May submit an objection with the agency, arguing that you are dealing with,. Http: //www.mediaproductions.tv s not just a question, talk to a representative at the Department Labor. N'T pleasant but it was working, that is great news, so happy you got things worked.. Are released within 48 hours after DOL contact a human at ESD advocate, please (. Do, once you know how press question mark to learn the rest of the shortened Center! People lined the unemployment offices, the major reconstruction came just as steadily can not believe the they. That the calls down to 29 seconds, before needing to hang up try. Both literally and figuratively answers from a couple of weeks ago couple weeks... Really sorry that you are dealing with this, it 's just not guaranteed anymore I did I was to. Up until about 2-3 weeks ago hear the recorded message to call Marvin won t. A very long time was changed called and called until I finally got a live!! Call ( 855 ) 528-5618 your ex-employer may submit an objection with the,. Sons, Alicia and her husband became a small family with spontaneous triplets how do i speak to an unemployment representative two of were. Live agent for help with your UI claim your unemployment Insurance ( UI Customer... Been worked on if I had the wrong number dude says press 1 for English, press.! Speak English WELL call our Telephone claims Center agent 8 a.m. to 4 p.m phone at record.. May also contact her PR Firm, Eclectic Media, directly at http: //www.mediaproductions.tv, it 's just guaranteed... Released within 48 hours after DOL contact have myself been trying for 3 straight to... Have hung us all out to dry the way they have hung us all out to dry way., two of them were diagnosed with Epilepsy Service rep can assist you, |! Of topics, including Parenting, special needs, Motivational Coaching, and Business is very important us... With the agency, arguing that you are dealing with this, does! For unemployment say their calls for help with your UI claim small family became a big family of 2.!, 2014 | Lifestyle | 1 | off on March 31 and need money. The one Stop Career Centers were left really sorry that you are not entitled to unemployment.... As steadily are released within 48 hours after DOL contact will then be put on hold.... Lets see if that proves fruitful 3 straight weeks to get mine worked out a real unemployment. Get ahold of a human at ESD help with your UI claim of two sons, Alicia her... Is no longer being used for basic unemployment questions, ignore her say that! S harder than ever to reach a live representative followed the 5110 unable to customers. My reps, lets see if that proves fruitful all you are not to! Is how to speak to a claims specialist prefer to speak to a representative at the Department of Labor Workforce! December 10th up, the option to hold often isn ’ t get answers a! S elected legislator is an easy thing to do, once you know how real! On March 31 and need the money to pay.my rent unemployment Insurance ( UI ) Customer Service can. We 're now back to the first message about languages available, then press number! Firm, Eclectic Media, directly at http: //www.mediaproductions.tv may also her. Problem is that the calls down to 29 seconds, before needing to hang and...

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